We really hope that you don’t need to make a claim on your policy, but if the need arises, you are safe in the knowledge that our dedicated claims team are here to help you through the process from beginning to end.
Please ensure you follow our guidelines to ensure that your claim can be assessed as easily as possible.
In order to download a claim form please click here.
If you would rather receive one in the post, feel free to give us a call on +44 (0) 203 772 4992 and we can pop one in the post for you.
If you are unsatisfied with the outcome of your claim please find more information on our complaints page
*Please note, our online prices automatically include a 15% discount against our Customer Service Centre prices.
MailLife Financial Services Ltd is an Appointed Representative of Travel Insurance Facilities Plc for the sale of travel insurance. Travel Insurance Facilities PLC is authorised and regulated by the Financial Conduct Authority FRN 306537. Mail Finance is a trade mark of Associated Newspapers Limited, and is licensed to MailLife Financial Services as a trading name. MailLife Financial Service Ltd. Registered in England No. 1063950. Registered office Northcliffe House, 2 Derry Street, Kensington, London, W8 5TT.