When you purchase a policy we will automatically send your documents to you via email (please check your junk and spam folders). If you need these to be re-sent for any reason, or if you would prefer paper copies, simply fill in the contact form below and we’ll send them to you. Email copies should be with you within 24 hours, and posted copies within 5 working days (depending on Royal Mail!).
Please note, paper copies of your documentation will not be required if you need to make a claim. If you still need paper copies we can of course send these to you, but please think about the environment before requesting.
Please complete as much of the form below as possible to speed up this process.
*Please note, our online prices automatically include a 15% discount against our Customer Service Centre prices.
MailLife Financial Services Ltd is an Appointed Representative of Travel Insurance Facilities Plc for the sale of travel insurance. Travel Insurance Facilities PLC is authorised and regulated by the Financial Conduct Authority FRN 306537. Mail Finance is a trade mark of Associated Newspapers Limited, and is licensed to MailLife Financial Services as a trading name. MailLife Financial Service Ltd. Registered in England No. 1063950. Registered office Northcliffe House, 2 Derry Street, Kensington, London, W8 5TT.